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sales@pristinetec.com
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+91 9959097362
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Monday - Saturday: 09:00 - 18:00
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Plot No. 170, Sy No. 174, 175 & 184,
Phase-3, Pashamylaram Village,
Patancheruvu, Sangareddy,
Telangana – 502307
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Frequently Asked Question's
Get quick answers to common questions about our pharmaceutical equipment and services.
What's your typical lead time?
Standard pharmaceutical machines: 8-12 weeks. Custom engineering solutions:12-16 weeks depending on complexity and specifications.
Can you customize machines?
Absolutely! We specialize in custom engineering solutions tailored to your specific pharmaceutical manufacturing requirements and regulatory standards.
Why electropolish?
It microscopically smooths the surface and enhances the passive oxide layer. This creates a cleaner, more corrosion-resistant finish that prevents bacterial adhesion and simplifies cleaning.
Key surface finish specs?
Measured in Ra (roughness average). Ra ≤ 0.8 µm is standard; Ra ≤ 0.4 µm is for critical applications. A lower Ra value means a smoother, more hygienic surface.
What warranty do you provide?
All pharmaceutical equipment comes with a 2-year comprehensive warranty plus ongoing technical support and maintenance services.
Common steel grades used?
316L is the industry standard for its excellent corrosion resistance. For ultra-high purity systems like bioreactors, 316L-VAR (vacuum melted) is used for superior finish and durability.
What is passivation?
A chemical treatment that removes surface iron contaminants and promotes the natural chromium oxide layer. It's essential for restoring corrosion resistance after fabrication or welding.
Essential design standard?
ASME BPE (Bioprocessing Equipment). This is the core standard governing materials, dimensions, surface finish, and hygienic connections to ensure cleanability and prevent contamination.
